EDUCATION
Welcome to the Leading Creative industries Education Provider. We are a college that prides it’s self in staying ahead of the current trends in training and delivery – and providing a dynamic learning environment for all our students.

Student Handbook 2017

handbook-2017

Shop 106, Level One, Oasis Shopping Centre, Broadbeach, QLD 4218

Section 1

Academy of Design Overview

Mission Statement

The Academy of Design will provide our students and clients with valid and current training to the highest standards in their chosen field. We will endeavour to inspire and awaken ‘the creative’ in every student and to drive this creative spirit into practical skills that will lead them to successful and satisfying careers.

The ‘Team Member’ Values

When you study with us at the Academy of Design we inspire, nurture, train and drive you in the direction of success. Our studies have shown that the post graduate services offered by other institutions fall short of the real need of graduates to have a point of reference to return to for advice, assistance with industry services and further re-training. We at the Academy have in place a ‘Team Member’ program that offers our post graduates the added support for success. After all – when we invest in our students and their futures – we are investing in ourselves.

Our Commitment to You

The Academy of Design will provide our students and clients with valid and current training to the highest standards in their chosen field. We will endeavour to inspire and awaken ‘the creative’ in every student and to drive this creative spirit into practical skills that will lead them to successful and satisfying careers.

Your Commitment to the Academy of Design

Your commitment to us is the commitment you give to yourself. If you expect the best of yourself, then you must apply this to all aspects of your training. You must endeavour to excel in your learning, whilst at the Academy, and show commitment to attendance, every class and learning activity.

ENROLMENT PROCESS    

Current course information is available on the website only. Please note that courses may change from intake to intake. Only the most current version is available on the website. Enrolled students can refer to their online portal for their course information.  

Student Selection Processes

You are eligible for enrolment if you are:

            Over 15 years for local students, overseas student must be 18 years of age or over, or

            High school graduates

            An adult with previous training or work experience, or

            A special creative applicant that passes the entry exam.

Fill in an enrolment form online. You are then required to attend or complete an interview and / or entrance questionnaire. Forward a hardcopy portfolio or electronic portfolio of previous work where required.

Any student who has applied for RPL (Recognition of Prior Learning) will be contacted at this stage to begin the process. Please follow The RPL process very carefully and promptly so that the procedures can be finalised prior to starting the course.

Section 2

Policies and Procedures

Student Orientation

Prior to the start of your selected course, you will be will be required to attend student orientation at the Academy. Orientation is compulsory and you will not be able to attend study without completion of this process.

The Orientation process will include:

  • Homework & Assessments

  • Due dates & resubmissions

  • Subject fails.

  • Attendance

  • Benchmarks

  • Fee structure

  • Refund policy

  • Work Health & safety / evacuation.

  • Information access.

  • Student I.D card.

  • Dress code

  • Consent Form

  • Student Portal

  • Social Media responsibilities

  • Employability Skills

Language, Literacy and Numeracy

Any student enrolled at the Academy of Design who feels that they need extra help due to learning disabilities in the areas of language, literacy and numeracy can apply for assistance and will have their application treated in full confidence. The Academy of Design will be able to refer students to specialist help in the particular area of their concern and recommends the Gold Coast Institute of TAFE as they offer a variety of courses tailored to this end.

This must be addressed at least six (6) months prior to starting the course. English Language courses usually start on a weekly basis and students can join at any point. It is essential however that a good level of English is required to complete all courses (IELTS 5.5 minimum level required).

External Support and Assistance for Students

The Academy of Design can recommend a number of local services for our students such as bulk-billing medical services, alternative medical services and counselling services. These are available on our website. Referral does not incur any cost.

Welfare & Guidance Services

The Academy of Design has available a list of service providers and contact details for a large range of welfare organisations. These are available on our website. Recommendation and assistance by the Academy – do not incur any costs.

Flexible Learning

Courses at the Academy of Design are very hands on and practical in nature. Classes are scheduled for the most part, between the hours of 9.00am and 4.30pm, though sometimes due to specialised Lecturer availability some classes may have to be scheduled in the evenings. Wherever possible those days that have a late finish will have a late start, so that students are not over extended.

 

Attendance for the full time courses will be timetabled over two and a half to three week days, whenever possible, allowing students to fulfil work commitments and complete homework. Full time courses are all face to face training with no online or distance learning components undertaken.

Student Access to their Personal Details

Students details will be accessed via the student portal. All students will be issued with a password on orientation. This will give you access to your results, course completion and other resources. This will be the primary source of information during your studies at the Academy. You are responsible for ensuring that your personal details remain current. This is both for your safety and contact with the Academy. Please inform Administration if there are any changes.

Student Identification

You will be issued with a Student Card after starting your course. This number will be your identification code for rolls, assignments, result notices and fees. Your student identification number must be kept confidential. The student identification card may also give you discounts at selected participating businesses.

Punctuality and Attendance

  • 80% attendance is required for the duration of your courses. [80% attendance applies to every subject / unit of study to be deemed competent].

  • Medical certificates will not be accepted for absenteeism over 20% of the duration of a unit of study(as there is a minimum attendance required to learn the skills required for assessment).

  • If you are more than 5 minutes late for a class you will be marked absent and may be refused entry into that class (this is at the trainers’ discretion). The roll is marked in the Morning and afternoon. If students need to leave for any personal reasons they will be marked absent from that point.

  • Any student absent on a day that an assessment task is due will automatically receive a resubmission.

  • It is not required that a trainer will repeat or re-deliver a missed lesson, although resources will be made available to assist with catch-up.

  • A failed Attendance letter/email will be sent to you when you have fallen under the 80% attendance. This may result in an immediate subject fail.

Student Failed Attendance Procedure

Students will be offered the opportunity to catch-up on missed classes. However if the skills cannot be taught in this time frame it may not be offered.

The student is able to access the Academy of Design’s complaints and appeals process and must do so within the 10 working days of failed day.

Overseas students must also notify the Academy of Design if you are leaving the state, area, or country for any period of time. You must ensure that you are fully aware of your legal obligations and conditions of Visa into Australia. The Academy of Design must monitor attendance for International students studying on a student visa, to ensure compliance with the requirements of section 19 of the ESOS Act.

Where an overseas student has chosen not to access the complaints and appeals processes within the 10 working days period, withdraws from the process, or the process is completed and results in a decision supporting Academy of Design, Academy of Design must notify the Secretary of DEST through PRISMS that the student is not achieving satisfactory attendance as soon as practicable.

Assessment Extensions

Extensions will only be consider from students who apply two (2) weeks prior to assessment task due date. OR;

if you are absent from a class and need an extension on an assessment in that class only. You You will need to complete an Extension Form. Extensions must be approved by your lecturer and administration.

Assessment Tasks

Assessment tasks are to be handed in by 9 am. An assessment will result in a resubmission or subject fail if handed in later than due time.

Academy of design does not take any responsibility if Assessments have not been successfully uploaded. Students submitting on any electronic device must also ensure that the complete assessment is submitted by the due time.

Late assessment task will not be accepted. An incomplete or missing assessment task will receive ‘re-submit’ (R). The resubmitted assessment task will receive a pass mark (60%).

A late submission OR non – completion OR Not Yet competent result on a RESUBMISSION will result in a unit of Study / Subject fail. You will be required to re-apply to re-sit the failed subject.

Assessment Appeals Procedure

An ‘unsatisfactory’ result requires the student to be notified in writing immediately. A letter / Email will be be sent to the student to notify them of the result and outline the process for complaints and appeal.

The student has 10 days, from this date, to contact the college administration to make an appointment to discuss options and strategies to achieve satisfactory course progress and completion.

The appeal must include a completed ‘Complaints and Appeals’ Form clearly outlining the student’s reasons for disputing the results. They must include the assessment feedback sheet that they received from their trainer, the work for reassessment, any other relevant information and a payment for reassessment up to the equivalent of two hours at $50 per hour. If their appeal is upheld they will be refunded their payment.

The Academy will appoint an individual who is fully qualified to reassess the work, which is to be negotiated with the student involved and if an outside specialist is required any extra costs will be billed to the student (unless their appeal is upheld, in which case costs will be paid by the Academy of Design). All payments must be made prior to re-assessment.

The student will be informed in writing of the progress of their appeal- appointment of a re-assessor and their findings.

All findings of the re-assessor are final and no further negotiations are possible by either party.

Where the overseas student has chosen not to access the complaints and appeals processes within the 10 working day period, withdraws from the process, or the process is completed and results in a decision supporting the Academy of Design. Academy of Design must notify the Secretary of DEST through PRISMS of the overseas student not achieving course progress as soon as practicable

Policies for Plagiarism, Cheating and Collusion

Cheating     1. To cheat- trick, deceive, defraud (person of thing), deal fraudulently, get (thing) by fraud out of person   2. A deception or trick; a swindler, impostor, unfair player Students are banned from using electronic devices, materials or notes written on body or clothing which could aid a higher result under examination or test conditions. Students will not copy work or intellectual property from other students, during class or exam conditions. Students cannot use false excuses for absenteeism. The falsification of medical certificates is illegal  

Plagiarism   To plagiarise- to take and use another’s as one’s own Students cannot: Paraphrase (putting into your own words) concepts or ideas from someone else’s work which is published or un-published. You will be required to provide exact reference to the source. Falsely represent their contribution in a group project. Copy an image, design or pattern from another source and use it in whole or part without crediting the original source. Extract phrases from published or un-published work without quotation marks and providing the exact reference to the source.

Bibliography

Students must reference the source correctly within the body of work and it is not sufficient to only make reference in the bibliography  

Collusion   Fraudulent secret/ understanding especially between ostensible opponents. This means you cannot use or share work from another student without their permission and without crediting their input.  

BANNED RECORDING OR PHOTOGRAPHING

Students are banned from any electronic devices that record or film other students or staff at the Academy OR at any Academy of Design event on or off the premises.

Any sound recording or film recording must have the permission of a trainer or written permission from the director of the Academy.

Any distribution, uploading or displaying any recordings in any social media without consent will result in immediate suspension of studies at theAcademy.

RESPONSIBILITY FOR YOUR OWN GOODS

The Academy of Design takes no responsibility for your personal goods. It is your responsibility to protect your personal belongings. Do not leave any of your personal goods in classrooms or around the Academy unattended by you. You must pack up all your belongings and take them with you at all times.

Defer, Suspend or Cancel a Students Enrollment

Academy of Design offers a high standard of education and fully supports all students during their studies; however, it may sometimes be necessary in certain circumstances to defer, suspend and cancel a student’s enrollment.

Deferring / Withdrawal

Academy of Design will defer or temporarily suspend the enrollment of the student on the grounds of:

Compassionate or compelling circumstances (e.g. illness where a medical certificate states that the student is unable to attend classes) or

  •             Severe medical conditions to the individual or immediate family member
  •             Death in the family
  •             Student contracts medical condition
  •             Student is affected by a natural disaster
  •             Other special circumstances as considered by the college

The course can be deferred for up to 12 months. Student is required to notify the college in writing that they wish to defer their studies. Include when (date) to recommence studies (this would need to be discussed with the college to align with intake and term timeframe).

Student wishing to withdraw from the course must notify the college in writing within 2 week of intended date. Overseas students who withdraw the college must notify DIAC (Department of Immigration and Citizenship) the reason/s for withdrawal or deferring.

Suspending or cancelling enrollment

The college will suspend an enrollment on the grounds of:

o   Continued bad or disruptive behaviour

o   Bullying

o   Theft or property damage.

o   Sexual harassment – toward staff or other students

o   Cheating and / or plagiarism

o   Drugs and / or alcohol

o   Acting in an unsafe or violent manner

o   Racial discrimination

o   Any breach of the code of conduct.

Written warnings  may be issued in writing to the student. If the student continues with the behaviour they will be suspended.

Immediate suspension or expulsion will take place if the student poses threat or risk to the training environment. The student will be informed of the intention to suspend or cancel the student’s enrollment. The student has 14 working days to contact the college in writing to appeal the decision. If the student accesses the appeal process the suspension or cancellation of the student’s enrollment cannot take effect until the internal process is completed, unless extenuating circumstances relating to the welfare of the student apply.

Overseas students who are suspended: The college must notify DIAC (Department of Immigration and Citizenship) this may affect his or her student visa. Also the college must notify the secretary of DEST via PRISMS as required under section 19 of the ESOS Act.

GRIEVANCE PROCEDURES

STUDENT GRIEVANCE POLICY AND PROCEDURES (ACADEMIC & NON-ACADEMIC)

Definitions

For the purposes of this document the following applies:

The Act refers to the Higher Education Support Act 2003

Student/s refers to all persons enrolled with Rycki Symons Pty Ltd (Academy of Design) including persons enrolled in a VET unit of study that meets the course requirements under subclause 45(1) of Schedule 1A of the Act who are, or would, be entitled to VET FEE-HELP assistance under clause 43 of Schedule 1A of the Act. For the purposes of non-academic grievances the term Student also refers to a person seeking to enrol with Academy of Design including persons seeking to enrol in a VET unit of study that meets the course requirements under subclause 45(1) of Schedule 1A of the Act who are, or would, be entitled to VET FEE-HELP assistance under clause 43 of Schedule 1A of the Act.

Complainant refers to Students (as defined above) who have lodged a grievance with Academy of Design.

1.  OVERVIEW

Academy of Design is committed to providing an effective, efficient, timely, fair and confidential grievance handling procedure for all Students. This policy covers both academic and non-academic grievances and appeals.

Academic matters include those matters which relate to student progress, assessment, course content or awards in a VET course of study.

Non-academic matters include those matters which do not relate to student progress, assessment, course content or awards in a course and include grievances in relation to personal information that the provider holds in relation to the student.  Non-academic grievances tend to arise from events occurring at a provider or from decisions made by a provider.

Complainants are entitled to access the grievance procedures regardless of the location of the campus at which the grievance has arisen, the Complainant’s place of residence or mode of study.  

2.   Responsibility

The Director is responsible for implementation of this policy and procedure and ensuring that all staff are fully trained in its operation and Students and Complainants are made aware of its availability. 

3.  General principles 

These principles, which will be adhered to by Academy of Design, apply to all stages of this grievance procedure:

The Complainant and any respondent will have the opportunity to present their case at each stage of the procedure.

The Complainant and any respondent have the option of being accompanied/assisted by a third person (such as a family member, friend or counsellor) if they so desire.

The Complainant and any respondent will not be discriminated against or victimised.

At all stages of the process, discussions relating to grievances and appeals will be recorded in writing.  Reasons and a full explanation in writing for decisions and actions taken as part of this procedure will be provided to the Complainant and/or any respondent if requested.

Records of all grievances will be kept for a period of five years.  These records will be kept strictly confidential and attached to the student files.

A Complainant shall have access to the internal stages of this grievance procedure at no cost.

Costs for an external appeal will be shared equally by Academy of Design and the Complainant.

4.  Formal Grievance Procedure

Students

Students are responsible for:

Step 1: Taking up their grievance directly with the person(s) involved in the first instance

Step 2 : Making it known to the appropriate people at The Academy, that they have grievance

Ensuring their work proceeds as normal throughout the handling of the grievance

All grievances must be documented in the Complaints & Appeals form available from administration or this site.

As an individual you may have concerns that you can discuss with your trainer directly. If you are dissatisfied with the outcome then you will be required to lodge an ‘Complaints & Appeals form’ so it can be addressed further. No action will be taken until the proper procedures have been followed.

You may proceed to Stage 1 after you have made every attempt to resolve your grievance at this level.

4.1  Stage One

Formal grievances should be submitted in writing to the Academic Coordinator at Academy of Design, Shop 106, Level 1, Oasis Shopping Centre, Broadbeach, QLD 4218. This must be completed on a formal  ‘Complaints & Appeals’ form.

 

The Complainant is invited to include suggestions about how the grievance might be resolved.

The Academic Coordinator will then assess the grievance, determine the outcome and advise the Complainant in writing of their decision within 10 working days.

The Complainant will be advised of their right to access stage two of this procedure if they are not satisfied with the outcome of Stage One.

4.2  Stage Two  

If the Complainant is not satisfied with the outcome of Stage One they may lodge an appeal in writing with the Director at Academy of Design,

Shop 106, Level 1, Oasis Shopping Centre, Broadbeach, QLD 4218

The Complainant’s appeal will be determined by the Director who will conduct all necessary consultations with the Complainant and other relevant persons and make a determination of the appeal.  The Complainant will be advised in writing of the outcome of their appeal, including the reasons for the decision within 14 working days.

The Complainant will be advised of their right to progress to Stage Three of the grievance procedure if they consider the matter unresolved.

4.3  Stage Three

Domestic students:

If the Complainant is not satisfied with the outcome of their appeal then an independent mediator will be sourced by Academy of Design through LEADR, the Association of Dispute Resolvers.

Costs of such mediation will be shared equally by Academy of Design and the Complainant.

If the Complainant remains unsatisfied with the outcome of the mediator’s decision, then they may contact the Australian Skills Quality Authority (ASQA).  For contact details and information please see: http://www.asqa.gov.au/complaints/making-a-complaint.html.

Overseas students:

If the Complainant is dissatisfied with the outcome of their appeal and they are an overseas student then they may contact the Overseas Students Ombudsman.

The Overseas Students Ombudsman offers a free and independent service for overseas students who have a complaint or want to lodge an external appeal about a decision made by their training provider.  Refer to the Overseas Students Ombudsman website: www.oso.gov.au or phone 1300 362 072 for more information.

Remedial action:

Academy of Design agrees to be bound by the recommendations arising from any external review of the complaint and the Director will ensure that any recommendations made are implemented within 30 days of receipt of the recommendations.

5.  Publication

This Student Grievance Policy and Procedure (Academic and Non-academic) will be made available to students and those seeking to enrol with Academy of Design through publication on the website (www.academyofdesign.com.au) and in the Student Handbook.

6. Approval

This Policy and Procedure was agreed to and ratified by the company’s Sole Director on 5th March 2013.

Academic Co-ordinator and Student Liason Manager

In preventing and resolving student appeals and complaints, administration manager is responsible for promoting and maintaining an environment which encourages communication among all trainers and students.

Identifying, preventing and redressing problems in the workplace

Intervening at the earliest stage of a grievance

Using the grievance handling procedures in an attempt to successfully resolve the issues in a timely, professional and unbiased manner

Maintaining productivity throughout the grievance handling process

Seeking the assistance of Human Resources appropriately, particularly if the grievance directly involves management

Ensure grievances are treated seriously, discreetly and confidentially

https://www.academyofdesign.com.au/complaints-appeals-form/

GENERAL REGULATIONS AND MODES OF BEHAVIOUR

Policy on Access, Equity and Cultural Diversity

Below is an extract of the Academy of Design’s Policy. The whole policy is available on request from administration.

Policy

The Academy of Design is committed to providing and fostering a work environment in which diversity is valued. It is committed to providing existing students and applicants with equal opportunities for study and to maintain an environment which is non-discriminatory. Valuing and managing cultural diversity at the Academy of Design is the process of recognising, utilising and benefitting from the variety of backgrounds of our staff and students. Valuing diversity and actively promoting respect and harmony and discouraging racism and negative stereotypes.

Interpretation

Employees and students while on The Academy of Design premises or on duty for The Academy of Design are expected to abide by the principles of this policy and the state and federal laws concerning equal employment opportunities. Where these standards are breached, counselling and disciplinary action may occur which may result in termination of employment and/or study.

Definitions

Key principles of this policy are:

Employment decisions based on merit

Equality of opportunity

Anti-Discrimination

Affirmative Action Legislation has been established by the Australian Federal Government to ensure that women have access to employment and ongoing employment opportunities. Its aim is to ensure that women are able to compete on the same terms as men in relation to employment and its opportunities.

Attire

Students are encouraged to dress in a manner that reflects professional and acceptable work environment attire. The minimum dress standard required is smart casual. You will need to address your clothing in regards to workplace health and safety standards. Students must wear closed in shoes at all times. Students are reminded that their personal sense of dress reflects both on themselves and on the Academy of Design.

Staff / Student Contact

Any communication outside class hours between trainers and students are to be directed through Administration. It is not permissible for Students to gain access to their Trainers via Email, SMS, MMS or any other form of communication. The Academy of Design reserves the right to take action upon breach of this policy which may lead to suspension and dismissal.

Classroom Responsibilities

Students are responsible for keeping their desks and work areas clean at all times. It is everyone’s responsibility to maintain the appearance of the classrooms to a level that does not reflect adversely on themselves, the Academy or in any way affect other students’ ability to work and the safety of other students and trainer. Stickers or other adhesive materials cannot be placed on any property belonging to the Academy. The offenders will be responsible for the removal and any costs incurred for damage. Willful damage of premises, equipment or property will be treated as a criminal offence and will be reported to the police. The offending student and/or guardian will be responsible for all costs incurred.

Borrowing of equipment / resources 

Students will be responsible to pay for any equipment or resources that are in their care and responsibility. An invoice will be issued for the replacement value. This will have to be paid within 7 days of invoice issue to avoid any disruption to other students or training. Failure to pay invoice may result in suspension from studies.

Emergency Procedures

In the event of an emergency or evacuation of the academy it is important that all students follow the directions of Academy of Design trainers and staff at all times. Do not panic. Do not run.

Disruptive Behaviour

Disruptive behaviour in classes will not be tolerated. Any verbal abuse towards trainers or other students will result in a warning letter. Immediate suspension will take effect if there is a risk or danger in the training environment.

This information will be recorded in the student files and repeat offenders will be expelled. Physical abuse is a crime and will be reported immediately to the police. Parents and / or guardians will be notified immediately and this may result in instant dismissal. The student/guardian will be liable for full fees owing after dismissal for verbal or physical abuse.

Mobile Phones

Mobile phones must be switched off during lessons and not to be used in the classrooms. Emergency calls can be directed to administration. If a student is deemed to be abusing this policy, further action will take place resulting in written warnings and in some cases suspension. Students are not permitted to access social media  / film / record and upload during any training hours.

Eating or Drinking in class / Smoking

Eating or Drinking in class is not permitted. Any damage caused to property or equipment of the Academy of Design by food or drink must be paid for by the student. You will be suspended until all damages have been fully paid for.

Smoking is banned at all times within the Academy of Design. Any damage or cost incurred by the Academy of Design due to a student smoking will be paid in full by that student.

Workplace Health & Safety

At the start of each intake a full fire drill will be held for all students and staff. Signage is in all appropriate sites around the campus showing evacuation map and other emergency and safety procedures.

All students must wear closed in footwear at all times in all areas of the college

Long hair must be tied back and secured or worn in a hair net while operating any machinery

Fingernails must be maintained at a practicable length. Long nails will not be allowed

No loose clothing should be worn while operating machinery

Spray adhesives and fixatives are totally banned from the campus.

Trainer and students are responsible for keeping the classroom and work area clean and safe for themselves and others. This includes keeping floors clear of obstacles (bags etc to be kept out of walk ways) and free of paper, cardboard and fabric.

It is the responsibility of the trainer and students to notify administration of any hazards and damaged equipment and facilities.

Recognition of Qualifications issued by other RTO’S

RPL – (Recognition of Prior Learning) or Credit Transfer

In order to apply for RPL it is necessary that the applicant fill out a RPL section on the enrolment form and supply the evidence listed below. If inadequate evidence is supplied and it becomes necessary that the applicant’s skills and/or knowledge be assessed through individual tests, there will be an extra fee associated with this application.

Required Evidence:

            1. Tertiary Qualifications from other RTO (Registered Training Organisations)

            2. Statements of Attainment from other RTO

            3. Transcripts of subjects and results

            4. Portfolio showing knowledge and skills

            5. References and/or employer reports

            6. Any other supporting evidence (inc. relevant work/life skills)

All material submitted must be originals or certified copies. Originals will be returned to the applicant at the close of the RPL process. Official English translations are required for documents in another language.

RPL Fees and Charges:   

Those applicants seeking RPL must first be fully enrolled with fees paid for in advance. Six weeks should be allowed for the process of RPL to be fully completed and this must be concluded prior to the start date of the unit of competency being applied for. Those candidates being successfully awarded RPL for part or whole units of competency will be credited up to 60% of fees paid for the relevant units of competency achieving RPL status. If fees are paid on a term by term basis the credit will be rolled over to the following term. If fees are paid fully in advance a cheque will be issued to the applicant prior to the end of the relevant term.

RPL Procedure    

Student applies for RPL by returning the form along with the RPL Fees.

A receipt is issued on acceptance of RPL form and payment.

The student/ client must also hand in all relevant documents relating to the RPL Process (e.g.: former qualifications etc – this list is outlined in the RPL application form.) Original documents or certified photocopies (certified by a Justice of the Peace or Govt Official) only will be accepted as evidence.

The application and relevant documents are assessed by staff / team relating to the specific subjects applied for RPL. Qualification / documents – may need to be verified with other organizations for authenticity and this can be done either by telephone / fax or written (take into consideration the time allowed for this RPL application / and the time left to the start date of the course). This is done by mapping the prior qualifications against the current units of competency. A ‘% of completion ‘is assessed against prior qualifications and current history – this determines % RPL – which is then converted into a dollar figure.

A report is issued to the student / client indicating the RPL outcome.

The results will either indicate –an RPL discount on one or more competencies / subject (or % of) or a result of ‘no RPL to be issued’. Both outcomes will be clearly stated in the ‘RPL Report’

The following information will appear in the ‘RPL Report’ but it is recommended that this information is also given verbally to student / client.

The RPL Fees are non-refundable regardless of outcome.

RPL resulting in competency / subject discount will reflect in course fee discount.

Student / client resulting in ‘No RPL to be issued’ – will still be liable for full course fees.

There is no appeal process after RPL. The student / client may however re- apply for RPL and will be required to pay entire RPL fees again. Students must give adequate time for RPL process to be completed as stated in the form. The Academy of Design is not responsible or bound to the RPL process if inadequate time is allowed. 

Costs for the RPL process

The cost for an RPL process is Aus $1000.00. This is paid at the time of application and is non-refundable regardless of the outcome. This cost is for the administration / lecturer time to assess your documents and if required verify all qualifications with overseas institutions.

Fees and Charges:

 Failed Subject fees

In order for students to be awarded either a diploma or advanced diploma qualification a pass in all subjects is required. Students that fail a subject/s will be required to repeat that subject/s to be awarded their qualification – this will attract further fees and charges. Subject fees are calculated on contact hours (see administration for further details).

Payment for all courses is due no later than two weeks prior to commencement of the academic year, term start date or course start date.

If the student chooses to pay by the payment plan (per term) this amount is to be paid no later than two weeks prior to the start of each term.

Failure to meet financial obligations could result in a student being excluded from class and/or having their Results Transcripts and/or Academic Documentation ( Certificates and/or Diplomas ) withheld.

Other associated Costs and Charges

Cost of reissuing the following: –

Reference letter (any kind) $25 (Inc. GST)

Term Results $50 (Inc. GST)

Search Fees (Files older than 3 years) $50 (Inc. GST)

Statements of Attainment $80 (Inc. GST)

Diploma $160 (Inc. GST)

Advanced Diploma $200 (Inc. GST)

Re-enrolement Fee  $99 (Inc GST)

Outstanding Fee Costs

A 10% fee (on owing monies) will be charged every month on overdue fees. Students will be withdrawn from classes until fees are paid. Legal action may be taken to recover outstanding fess. The student will be liable for all legal costs associated with recovery of outstanding fees.

Key to Grades

The Academy of Design offers competency based training. Students must be found competent in all units of study. In other words, students must achieve Satisfactory in all elements covered by each competency. Checklists are used to track progress and assist in the final assessment where the following coding is applied:

A Competent

NYC Not Yet Competent

R Resubmission – will give students one more opportunity to submit their work for re-assessment to achieve competency.

Once the student has achieved competency in each unit, they will receive a further evaluation (performance rating) that reflects a student’s achievements over and above their initial competency. The codes reflect their commitment to achieving quality results in each unit and does not reflect competency based assessment.

HD –High Distinction Between 90 – 100% Reflecting work of a consistent and outstanding quality against all major criteria

D – Distinction– Between 80 – 89% Reflecting work of a consistent and superior quality against all major criteria

C – Credit – Between 70 – 79% Reflecting work of good quality against all major criteria

P – Pass– Between 60 – 69% Reflecting work of satisfactory achievement against all major criteria

Special Requirements for Overseas Students

Full Time Courses

Current course list is available on website.

Contact Hours

There is a minimum requirement of contact hours students are to complete, no less than 20 hours per week. Additional logged hours contribute to contact hours. All the Diploma and Advanced Diploma courses average out at 20 hours per week.

Duration of course/s

Refer Website for lates course duration / schedules

RESUBMISSION

  • A Resubmission is issued when an assessment is deemed Not Yet Competent.

  • Only 1 Resubmission is allowed for each assessment task. If a Resubmitted assessment task receives a Not Yet Competent result – it will result in a subject / units of study FAIL. You will be required to re-sit the Subject / Unit of study – and pay for whole subject / unit of study again. Please note that all units of study must be deemed Competent to receive the qualification.

  • If you Fail/ Not Yet Competent result in a subject during its term – you will not be required to attend class for the remainder of the term. (Note that assessment tasks may change for each intake).

  • All resubmissions must be completed by the end of that term to be able to continue with your study. If Resubmissions are not completed, it may affect the continuity of the rest of your studies (many of the courses are delivered in sequence with essential skills required to continue).

  • Please note that delays in payment for resubmissions may affect completion of you studies. Any resubmission payment left with only one week to end of term may not guarantee completion of that subject for the term.

  • Resubmission times / dates may be scheduled outside of normal training hours. It is your responsibility to access these times to ensure completion of your resubmission.

  • The Academy of Design reserves the right to allocate the time / term for repeating a subject.

  • A resubmission incurs a cost of $25 per resubmission.

        HOW TO APPY FOR A RESUBMISSION  

  • When you have been resubmitted for an assessment task – it is your responsibility to complete this form and hand it in to admin.

  • You will be issued with an invoice.

  • When this invoice has been paid – we will allocate a time/day for the resubmission.

Teaching Methods

All the teachers at the Academy are fully qualified and have years of experience in their teaching fields. The Academy is dedicated to finding the best teaching staff to deliver the course to the highest standard. We are also committed to constantly improving the course and outcome of all students. The maximum class size is approximately 15 students per course. Teaching is face-to face in a classroom environment and follows a timetable of subjects and class time for each term. There are some flexible days where industry visits may be organised or special events have to be attended each term. If these visits interrupt contact hours the class times may be re-allocated so that you can still meet the requirements to complete each subject and contact hours for those subjects.

Assessment Method

All the courses at the Academy of Design are Competency based training. This means that you are required to be competent in all subjects for the duration of the course to receive the qualification.

There are a variety of assessment methods which include both Formative and Summative.

Examples of this are as follows:

Formative assessment includes:

  • Preparation and organisation

  • Practical skill building

  • Single and group activity

  • Work experience

  • Class Participation

  • All assessments are based on the performance criteria set out in the course outline.

Summative assessments include:

  • Set assignments

  • Tests

  • Portfolio

  • Practical exams

The Facilities

The Campus is situated within the Oasis Shopping Centre. The students have access to hundreds of retail shops, Super markets, coffee shops, medical centres,

The Academy of Design is located in the 2769 Gold Coast Highway, Broadbeach. The college is on a direct Tram line. We provide on-site car parking (first come first serve basis)

Our Facilities

Students undertake subjects in a variety of classroom environments. We have a pattern making room / delivery room (large pattern making tables)& sewing room (industrial sewing machines), formal delivery room (formal desks and chairs with AV equipment) and art room, computer room (equipped with one computer per student and includes graphics software, word, excel & power-point). Classes are held in all rooms during the duration of the course. We also have kitchen facilities for student use and designated student café area. We have an. All students are given a personal access code to an international forecasting website at the start of the course and this provides them with the latest long range fashion, makeup, graphics forecasting.

All classes are held on-site at the one campus with exception to industry visits and work experience.

Language

    An average to good command of the English language is required for these courses (IELTS 5.5 level required). In many cases the assessment methods can be designed to accommodate language barriers but general language skills will be required on a day to day basis to be able to comprehend the terminology spoken within this industry.

Students with inadequate language skill may be required to enrol in an English language course prior to commencing study at the Academy. The Academy can recommend tertiary institutions where English can be studied as a pre-requisite for these courses.

Contact Details

All students must notify the Academy of any changes to residential address and/or telephone numbers. This must be done within two weeks of moving or changing your phone number/s

Refund Policy

  • The RPL process has a no refund regardless of the outcome.

  • Payment for all courses is due no later than two weeks (14 days) prior to commencement of the academic year/ term. Students withdrawing from the course up to two weeks prior to the term start date will forfeit 50% of all fees paid.

  • If the student chooses to pay by the payment plan (per term) this amount is to be paid no later than two weeks prior to the start of each term. Students withdrawing from the course after two weeks prior to term/course start date will forfeit all fees for that term. Failure to meet financial obligations could result in a student being excluded from class and having their results withheld.

  • Students that have paid the entire course fees who withdraw from the course will forfeit fees to the end of their current term. Students will also incur a $1400.00 administration fee. Any students that are on a discounted fee system will forfeit the discount if withdrawn from the course and be liable for full fee payments up to and including current study term.

  • Payments will be withheld if the student defers to the following year. Students can only defer for up to one year, placements will not be held after one year.

  • Withdrawal / deferring from the course must be notified in writing to administration 2 weeks prior to the commencement of that term. If withdrawal is under 14 days prior to start of that term, students are liable for full term fees.

  • This agreement does not remove the right to take further action under Australia’s consumer protection laws. Any legal costs incurred by the Academy of Design in the collection of unpaid fees, challenge of policy or any other legal fees incurred will be directly passed onto the student. Refunds if the registered provider (Academy of Design) defaults cannot be covered by written agreement between the provider and the student. Such situations are covered by provisions of the ESOS act 2000 and the ESOS Regulations 2001.

STAFF ROLES AND RESPONSIBILITIES

Chief Executive Officer / Director:-

            Management of RTO

            Determines marketing strategy

            Delegates authority

            Oversees Finances and determines budget

            Develops changes to programme and course content in consultation with interested parties

Academic Co-ordinator / Student Liason 

            Answers to CEO

            Assists CEO to represent RTO in educational matters

            Oversees day to day operations of academic staff

            Quality control and assurance in managing the learning environment

            Responsible for student attendance and academic development

            Organises RPL process in consultation with other staff

            Briefs lecturers on RTO educational philosophy and teaching responsibilities

            Liaises between Director of Academic Studies and students or parents

            Responsible for managing student records

            Oversees Grievance procedure

            Issues letters and support to students/parents

            Handles grievances and directs grievance procedures

            Access to student records and inputs results

            Reports and assesses student problems and attendance.

Sales / Admissions and Enrolments:-

            Answers to CEO

            Responsible for sales / enrolment

            Responsible for Public Relations activities

            Organises and attends career market meetings

Accounts / Compliance

            Finances & Accounting:-

            Answers to Administration Manager

            Issues accounts to students

            Prepares accounts for auditing

            Maintains financial records

Student Services:-

            Answers to Administration Manager

            Handles grievances and directs grievance procedures

            Access to student records and inputs results

            Reports on student problems and attendance

            Directs accounting to issue letters/accounts

            Directs problems relating to students to Administration Manager

Chief Executive Officer – Mr Rycki Symons

            Academic Co-ordinator / Jai Arkoshy

            Accounts / Compliance – Rycki Symons /

            Sales / Admissions and Enrolments – Rycki Symons / Jai Arkoshy

organisational-chart

www.academyofdesign.com.au  / 1300 546 093

Disclaimer: Please note that this version of the Student Handbook is the most current version. If you have a hard copy – it may be out dated and the website will need to be checked for updates and alterations to the handbook.